Frequently Asked Questions
Everything you need to know about our premium cycling apparel.
How do I know which size to order?
Our apparel is designed for a performance fit. We recommend checking our detailed size guide on each product page and measuring yourself carefully. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is Shutt Velo Rapide's return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply use our online returns portal to generate a label and send your items back for a full refund or exchange.
How should I care for my cycling kit?
To maintain the technical properties of the fabric, we recommend washing at 30°C with a mild detergent. Avoid fabric softeners and do not tumble dry; instead, hang your kit to air dry away from direct heat.
Do you offer international shipping?
Yes, we ship our performance cycling gear worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Are your products sustainably made?
Sustainability is core to our mission. Many of our jerseys and bib shorts are manufactured using recycled fabrics and sustainable production processes in Europe to reduce our carbon footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.